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Kingston was notified in December by a third-party security consulting firm that the DataTraveler BlackBox, DataTraveler Secure—Privacy Edition and DataTraveler Elite—Privacy Edition contained a potential security flaw. In line with this, the company believes the best solution is to replace those potentially affected units.
The company has advised that customers who own one of the affected drives should contact Kingston's Customer Service Department for full details of its standard return process.
Kingston's Regional Manager for Australia and New Zealand, Vaughan Nankivell, said, "We have decided the best way to address this problem is to offer our customers replacement units that incorporate newer and stronger security architecture. Since we were first notified of the potential hack, we have concluded that exchanging drives is the proper solution for our customers."
For the customer service phone number in your region, visit www.kingston.com/driveupdate.