The leaked AT &T training manual is designed to help AT&T sales staff overcome "objections," however the very existence of the manual raises several questions like with all the hype why would any sales executive have to "sell" the phone?
During the last week AT&T sources have said that inquiries from people wanting to place a forward order has jumped from 1 million over the past few months to nearly 500,000 last week alone.
The manual reveals that iPhone users will not be able to conduct IM conversations with instant messaging users. This is the same problem experienced by Blackberry services. There are third-party IM solutions for Blackberry. SMS text messages on the iPhone will 'look' like instant messaging however the iPhone doesn't support MMS messaging for photos or videos.